Comments on: NAVTEQ Update: Not Impressed

By: Pat

Pat — Wed, 25 Mar 2009 15:58:58 +0000

I just spent $225 (with tax and shipping) for the 2009 update because they version that came with my 2007 Dodge Ram did not have many areas that were less than 5 years old or so (we RV all around the country and have seen this a LOT). The new DVD STILL does NOT have those areas in the database. When calling the company,I get the typical company policy line that they can’t refund me once the product is opened. The Catch 22 is, of course, you don’t know it is deficient until you open and install it. I advise anyone to STAY AWAY FROM THIS PRODUCT. Keep your old disk. You’ll be spending as much as a new GPS system FOR NOTHING!!

By: VR

VR — Sat, 07 Mar 2009 05:01:33 +0000

Hmmm. Didn't like that URL, here is another try... Google Maps

By: VR

VR — Sat, 07 Mar 2009 05:00:31 +0000

Google now has it right:

http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=36+St+Nicholas+Ct,+O‘Fallon,+MO&sll=45.523875,-122.670399&sspn=0.633093,1.388397&g=Portland,+OR&ie=UTF8&ll=38.81103,-90.719854&spn=0.001375,0.002712&t=h&z=19&iwloc=addr

By: Brad

Brad — Mon, 29 Dec 2008 18:31:15 +0000

For instance: Spelling “know” correctly.

By: Brad

Brad — Mon, 29 Dec 2008 18:28:28 +0000

I am to receive a call back within 48 hours from NAVTEQ regarding my 2009 update for my Chrysler factory installed navigation system. I am hoping to get a refund and just continue to use the older version. The problems? System would spontaneously reboot. Trip info would drop and screen would revert to map mode. For previously stored addresses I would be given directions to the wrong location. Bridge and highway construction that has been completed for 18 months did not show on the maps. Businesses in existence for years still not showing. I received my update just prior to leaving for a trip from Northern CA to Washington State. I wish I had brought along the older version Map Data disc. On the upside, on the 2009 version, my house does appear on the correct side of the cross street. Regardless of the frustrations, I have used this system for 3 1/2 years. Late for dinner several times. Humiliated driving guests to the theater once. We weren’t late, but ouch! Overall, I wish we didn’t have to settle for mediocre products. I now we can do better.

By: Brandon

Brandon — Mon, 29 Dec 2008 15:13:36 +0000

Well, I can tell you that a road that has been in place for 5+ years in the Raleigh area (North of Sanford on US-1) is not in the mapset that I bought on my new Jeep Grand Cherokee 2008. $200 for the update and I am not even sure if that would be in their update.

By: Anonymous

Anonymous — Sun, 21 Dec 2008 22:05:54 +0000

When a Map Report is submitted to NAVTEQ, even though your change might have been fixed in the database it could take awhile for that change to be seen by the end user and show up on mapping websites or your navigation unit. “NAVTEQ delivers regularly scheduled map updates to our business partners which include database enhancements. The commercial release dates for these products will vary depending on each business partners product plans.”

In addition, your map report might take awhile to be fixed in the database. Just think about the number of submissions they must get on a daily basis!! While each map report is answered, obviousley if someone reports a missing highway for example, that is going to take priority as opposed to one person saying his house is 1 block away.

By: DY

DY — Sun, 30 Nov 2008 17:56:32 +0000

I just received a update flier for my Chrysler factory navigation system supported by Navteq. My system runs off of a DVD. The update price? $200! At that price, I’ll risk getting lost until it shows up on bitTorrent.

By: Steve S.

Steve S. — Thu, 06 Nov 2008 18:15:51 +0000

Many months before the new map release I sent Navteq two pictures of street sign intersections near my home in Virginia showing that the Pine Oak Court on their maps is really Pin Oak Court and that River Parkway on their maps is really River View parkway. So the new maps came out and these changes were not made.

So, if anyone is looking for River View Parkway they’re not going to find it using a NAVTEQ map equipped GPS.

And the road where my office is located, built over two years ago, still does not show on NAVTEQ maps.

I’ll spend my $60 for my NAVTEQ Map Update when they make changes that I can see and know that changes were made…

By: GPS Reviews

GPS Reviews — Mon, 03 Nov 2008 04:11:23 +0000

I hope NAVTEQ figures out how to solve the map update problem, It sounds like your update was easy enough to verify. Remember a few years ago everyone was signing up for DSL and the fiber was not even run to the CO yet? I think the problem is similar, the manpower just has to catch up with technology first. The future of GPS does look brighter to me.